Keeping Repeat Customers

The most valuable asset any business has is repeat customers. So how do we keep them coming back? This practical, hands-on workshop will explore tips, techniques and best practices for bringing back customers again and again through:

  • Setting and keeping customer service standards
  • Capturing and using email contact information
  • Building a customer base through targeted mail and postcards

The workshop will feature:

  • Sharing ideas and best practices between businesses
  • Tips for training front-line staff
  • Tools for low-cost (and no-cost) marketing


  • Tuesday, May 14, 2013
  • 7 – 9pm


  • Providence University College
  • Reimer Student Life Centre
  • 10 College Crescent
  • Otterburne, Manitoba R0A 1G0


  • $30/person for Chamber members
  • $40/person for non-members


  • phone
    • Margaret Schonewille: 204-433-7488 e 236
  • email
  • mail
    • Providence University College, 10 College Crescent, Otterburne, MB R0A 1G0

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